Subscriptions renew automatically at the end of each billing cycle.
Users can cancel their subscriptions at any time via their account or by email at
support@ontimeeld.com
2. Account Registration
To use the Service, Users must register or create a User account, providing all
required data or information in a complete and truthful manner. Failure to do so will cause unavailability of
the
Service.
Users are responsible for keeping their login credentials confidential and safe.
Users
are also required to choose passwords that meet the highest standards of strength permitted by this Application
By registering, Users agree to be fully responsible for all activities that occur
under
their username and password.
Users are required to immediately and unambiguously inform the Owner via the contact
details indicated in this document if they think their personal information, including but not limited to User
accounts, access credentials, or personal data, has been violated, unduly disclosed, or stolen.
3. Payment and Refund Policy
Payments are processed through Stripe.
Services used are non-refundable.
Refunds are not provided for services that have been used.
Subscriptions are non-refundable once the billing cycle has commenced.
4. Cancellation Policy
Cancellations take effect at the end of the current billing cycle.
No refunds will be issued for the remaining period after cancellation.
Users must deactivate all trucks from their truck list to avoid charges during the
renewal period.
Users may send an email to support@ontimeeld.com to deactivate their account, which will
take
effect at the end of the current billing period.
Upon cancellation, users retain access to the service until the end of the current
billing period.
5. Dispute Resolution
Users agree not to initiate chargebacks without first contacting our support team by
email at support@ontimeeld.com
Users are not allowed to dispute any charges through their banks when using the
software or after cancellation. All disputes will be counter-disputed, and users agree not to dispute any
charges.
6. User Responsibilities
Users must provide accurate information and keep it updated.
Users are responsible for maintaining the confidentiality of their account and
password.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages
arising from the use of our services.
8. Account Suspension and Deletion
The Owner reserves the right, at its sole discretion, to suspend or delete at any
time
and without notice, User accounts which it deems inappropriate, offensive, or in violation of these Terms.
The suspension or deletion of User accounts shall not entitle Users to any claims for
compensation, damages, or reimbursement.
The suspension or deletion of accounts due to causes attributable to the User does
not
exempt the User from paying any applicable fees or prices.
9. Acceptable Use
This Application and the Service may only be used within the scope of what they are
provided for, under these Terms and applicable law
Users are solely responsible for making sure that their use of this Application
and/or
the Service violates no applicable law, regulations, or third-party rights
Therefore, the Owner reserves the right to take any appropriate measure to protect
its
legitimate interests, including by denying Users access to this Application or the Service, terminating
contracts,
and reporting any misconduct performed through this Application or the Service to the competent authorities –
such
as judicial or administrative authorities – whenever Users engage or are suspected to engage in any of the
following activities:
Violate laws, regulations, and/or these Terms;
Infringe any third-party rights;
Considerably impair the Owner’s legitimate interests
Offend the Owner or any third party.
Privacy Policy for ONTIME LOGS Inc.
1. Data Collection and Usage
We collect personal data to provide and improve our services, including contact
information, payment details, and usage data.
2. User Rights
Users have the right to access, rectify, and delete their personal data.
Requests can be made through our support team.
3. Data Sharing
We may share data with third-party services to facilitate our operations, such as
payment processors and analytics providers.
4. Security
We implement robust security measures to protect user data from unauthorized access,
misuse, or disclosure.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze
site traffic, and understand user preferences.
6. Data Retention
Personal data is retained only as long as necessary for the purposes outlined in this
policy, or as required by law.